96cbet Privacy Policy

1 Introduction

96cbet ("we", "us", or "platform") operates a trusted online betting and casino service for users in Bangladesh. When you use the 96cbet website, you provide us with certain information. This privacy policy ("policy") describes how we collect that information, how we use it, where we store it, and how we keep it secure.

This policy applies to all 96cbet services, websites, and applications. By using 96cbet services, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully. If you disagree with any part of this policy, please refrain from using our services.

2 What Information We Collect

96cbet may collect the following types of information from you:

2.1 Registration and Identity Information

• Your full name and date of birth
• Email address and username
• Password (stored in encrypted form)
• National ID or passport number (where required for identity verification)
• Contact address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Website browsing activity and log data
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Time spent on the platform and activity patterns
• Preferred game categories and content

3 Purpose of Using Information

96cbet uses the information collected for the following legitimate purposes:

• Account Management: To create, verify, and maintain your 96cbet account.
• Service Delivery: To operate betting, casino games, and other platform services smoothly.
• Financial Transaction Processing: To complete deposits and withdrawals and to prevent fraud.
• Identity Verification: To complete Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
• Responsible Gaming: To detect unusual gaming behaviour and provide support to users.
• Communication: To send important account-related notifications and support messages.
• Service Improvement: To analyse user experience and improve the platform.
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Security Measures

96cbet applies industry-standard technical and organisational measures to ensure the security of your information. Our key security practices are:

• SSL/TLS Encryption: All data transfers on our website are secured by industry-standard Secure Socket Layer (SSL) encryption.
• Encrypted Storage: Sensitive information, particularly passwords and financial data, is stored in encrypted form.
• Access Control: Only authorised staff can access your information where necessary.
• Firewall and Security Monitoring: Advanced firewalls and continuous security monitoring are in place to prevent unauthorised access.
• Regular Security Audits: Our systems undergo regular security testing.

However, complete security cannot be guaranteed due to the nature of the internet. It is therefore your own responsibility to keep your password confidential and to stay alert to unauthorised access.

5 Information Sharing with Third Parties

96cbet does not sell your personal information or transfer it to third parties for commercial purposes. However, we may share information in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity Verification Services: For KYC and AML compliance.
• Technology Providers: Technology partners engaged to operate the platform, who work under strict confidentiality agreements.
• Legal Obligations: In response to a court order or a lawful request from a law enforcement authority.
• Business Transfer: In the event of a business merger or acquisition, where the acquiring party will also be bound by this privacy policy.

In each of the above cases, only the minimum necessary information is shared.

6 Cookies and Tracking Technologies

96cbet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the platform.

6.1 Use of Cookies

• Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function without these.
• Functional Cookies: Remembering your preferences and settings.
• Analytics Cookies: Understanding website usage patterns and improving services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt some key functions of the platform.

7 Data Retention Period

96cbet retains your information only for as long as necessary. The general guidelines are:

• Active account information is retained for as long as the account remains active.
• Financial transaction records are kept for a set period to meet legal and regulatory requirements.
• After an account is closed, information may be retained for a defined period in accordance with applicable law.
• Once the retention period ends, information is securely deleted or anonymised in a way that cannot be reversed.

8 Your Rights

As a 96cbet user, you have the following rights regarding your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive a copy of your information in a structured format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise any of the above rights, please contact us. We will respond to your request as quickly as possible in accordance with the law.

9 Protection of Minors

96cbet provides services only to persons aged 21 or over. We do not knowingly collect or store personal information from anyone under the age of 21. If we become aware that a minor has used our platform, the relevant account and information will be deleted immediately. Parents and guardians are requested to monitor the online activity of minors.

10 Third-Party Links and Services

The 96cbet platform may contain links to third-party websites. When you visit these external sites, you will be subject to their own privacy policies. We are not responsible for the privacy practices of these third-party sites. It is therefore advisable to read the privacy policy of any site before leaving ours.

11 Policy Changes and Updates

96cbet reserves the right to update this privacy policy from time to time. Before any changes take effect, we will publish the updated version on this page and change the "Last Updated" date. For significant changes, we may notify you by email.

If you continue to use the platform after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

12 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

We will process your request as soon as possible and respond within the timeframe required by law.